Share this Job
Member Services Team Member Job
Life Time Fitness
Date: Apr 20, 2013
Location: Romeoville, IL, US
Member Services Team Member-ROM00545
Description
Life Time is currently seeking a qualified Member Services Team Member. As a Member Services Team Member, you will be responsible for delivering the highest quality customer service to all members and guests through professional greetings, account maintenance, and extensive knowledge of Life Time products and services. Proactively meet the needs of members and accurately answer questions.
Responsibilities
- Greet and service members in a friendly and professional manner
- Attentively and promptly respond to member needs
- Admit members by scanning their membership cards and appropriately respond to messages regarding their membership account
- Enter sales transactions for members, including program, service and product payments
- Process member paperwork, including address changes, member cancellations, new members, electronic funds transfers, and payments
Qualifications
- Working toward High school diploma or GED
- Minimum of six months customer service experience
- Minimum of six months reception experience preferred
Primary Location: : IL-Romeoville - ROM - Romeoville
Job Level: Individual Contributor
Travel: No
Description
Life Time is currently seeking a qualified Member Services Team Member. As a Member Services Team Member, you will be responsible for delivering the highest quality customer service to all members and guests through professional greetings, account maintenance, and extensive knowledge of Life Time products and services. Proactively meet the needs of members and accurately answer questions.
Responsibilities
- Greet and service members in a friendly and professional manner
- Attentively and promptly respond to member needs
- Admit members by scanning their membership cards and appropriately respond to messages regarding their membership account
- Enter sales transactions for members, including program, service and product payments
- Process member paperwork, including address changes, member cancellations, new members, electronic funds transfers, and payments
Qualifications
- Working toward High school diploma or GED
- Minimum of six months customer service experience
- Minimum of six months reception experience preferred
Primary Location: : IL-Romeoville - ROM - Romeoville
Job Level: Individual Contributor
Travel: No
Nearest Major Market: Chicago
