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Lead LifeSpa Service Coordinator/Receptionist Job
Life Time Fitness
Date: Apr 21, 2013
Location: Centreville, VA, US
Lead LifeSpa Service Coordinator/Receptionist-CEN00695
Description
Life Time Fitness is currently seeking a motivated Lead LifeSpa Service Coordinator/Receptionist to lead and oversee the LifeSpa Coordinator team.
Responsibilities
- Put your best face forward in this high energy position and ensure that every guest has a friendly, inviting and memorable experience.
- Serve as primary support for LifeSpa Department Head, Assistant Department Head, Technical Team and LifeSpa guests.
- Lead and oversee the LifeSpa Coordinator team
- Answer all incoming calls, schedule appointments and collecting payment for services.
- Drive service and retail awareness and understanding through individual and LifeSpa designed promotions.
- Assist technicians to consistently increase guest retention and service sales and maintain minimum retail sales goals.
- Goals for this position are based on retail sales, retention and rebooking goals.
Qualifications
- High school graduate or equivalent
- Ability to work in a fast paced environment
- Intermediate computer skills and proficiency with Microsoft Office Suite
- 1 - 2 years of customer service/receptionist experience in the salon and spa or retail industry
- 1 - 2 years of experience as a LifeSpa Coordinator preferred
- Passion and commitment to living a healthy way of life
Compensation
- Hourly + Bonus Opportunity
Primary Location: : VA-Centreville - CEN - Centreville
Job Level: Individual Contributor
Travel: No
Description
Life Time Fitness is currently seeking a motivated Lead LifeSpa Service Coordinator/Receptionist to lead and oversee the LifeSpa Coordinator team.
Responsibilities
- Put your best face forward in this high energy position and ensure that every guest has a friendly, inviting and memorable experience.
- Serve as primary support for LifeSpa Department Head, Assistant Department Head, Technical Team and LifeSpa guests.
- Lead and oversee the LifeSpa Coordinator team
- Answer all incoming calls, schedule appointments and collecting payment for services.
- Drive service and retail awareness and understanding through individual and LifeSpa designed promotions.
- Assist technicians to consistently increase guest retention and service sales and maintain minimum retail sales goals.
- Goals for this position are based on retail sales, retention and rebooking goals.
Qualifications
- High school graduate or equivalent
- Ability to work in a fast paced environment
- Intermediate computer skills and proficiency with Microsoft Office Suite
- 1 - 2 years of customer service/receptionist experience in the salon and spa or retail industry
- 1 - 2 years of experience as a LifeSpa Coordinator preferred
- Passion and commitment to living a healthy way of life
Compensation
- Hourly + Bonus Opportunity
Primary Location: : VA-Centreville - CEN - Centreville
Job Level: Individual Contributor
Travel: No
Nearest Major Market: Washington DC
Job Segments: Retail Sales, Fitness, Receptionist, Retail, Hospitality, Administrative
